To ensure that we fully understand what you need
and that the development of your machine will be 100% satisfactory,
PACKINOV’s team support you through 5 steps

Step 1

EXAMINATION OF YOUR NEEDS

Our France and Export technical commercial agents visit your site to properly understand your needs and your production environment. With the benefit of their technical knowledge, they provide advice and support whatever your configuration and your market.
The entire PACKINOV team – the engineering and design office, workshop technicians and technical commercial agents – work together to see your project through to completion and to achieve your objectives.

Step 2

3D DESIGN IN OUR ENGINEERING AND DESIGN OFFICE

You will be put in contact with a PACKINOV designer who will see your project through to completion.

According to your specification, a plan for installation of your machine will be submitted to you for approval.

Step 3

ASSEMBLY AND PROGRAMMING IN OUR WORKSHOPS

Once the plans for your machine have been approved, our technicians and our programmers at PACKINOV are responsible for the assembly, testing and adjustment of your machine, to optimise it.
Our entire production team is then mobilised to meet completion deadlines.

Step 4

INSTALLATION, START-UP AND TRAINING ON THE CLIENT’S SITE

PACKINOV offers to train you in the use of your machines in our workshops, then organises practical training on its operation and maintenance with all your production teams on your site.
This training is provided by PACKINOV’s approved technicians.
PACKINOV, Approved Training Body No. 82 01 01566 01 by the Prefect of the Rhône-Alpes Region.

Step 5

AFTER-SALES SERVICE

PACKINOV’s technical teams provide after-sales service directly (preventive maintenance, on-site troubleshooting, spare parts, telephone assistance, expertise, advice and training).

The drawings of your machine and its technical characteristics are kept in our engineering and design office, which means we can answer all your future development requests.

We also offer maintenance contracts tailored to your budget to support your technicians and provide optimum operation of your machine over time.

Would you like to download our brochure?